Privacy Policy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

Website Logging

We collect the following information from our users: name, address, email address, IP address, phone number, payment information such as credit/debit card information or PayPal e-mail address. We do not store credit card information locally. Personal information about a user or account holder will not be disclosed unless we are required to do so under applicable State and Federal laws, including without limitation, DMCA.

VPN Logging

FrostVPN does not monitor, record or store logs for any VPN user. We do not log or Store web traffic data including Websites visited, files downloaded, etc.

We do however record the following data: - time, date and location VPN connection was made.

This information is collected to protect our service from abusive users, spammers and crimes. This information is cycled every 24 hours. All our servers utilize shared public IP address, which does not allow us to pinpoint a single activity to a single user. We do not give your personal information to any third parties or cooperate with any requests for information unless ordered by a court of competent jurisdiction.

Children Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

International Customers

FrostVPN systems are based out of the United States of America. For any accounts created with FrostVPN outside of the United States, you're agreeing to our Terms of Service as well as our Privacy Policy and grant us consent to transfer and process your information to the United States. Depending on the policies of your originating country, we might not provide the same level of data protection.

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Update your Personal Information

You are free to update all your personally identifiable information that we have on file by logging into our client area. If there is any information that you wish to update that you cannot, then simply contact [email protected] and we will help you. To protect your privacy and security, we may also take reasonable steps to verify your identity before granting access or making corrections.

Changes to these Terms

FrostVPN reserve the right to revise, supplement, or rescind any of our policies or Terms, at any time, without prior notice. It’s your responsibility to stay informed of our current Terms (http://www.frostvpn.com/clients/terms-of-service.htm) and our Privacy Policy (http://www.frostvpn.com/clients/privacy-policy.htm). Your continued use of the service after such change will constitute your acceptance of such changes.